A: Our standard production lead time is 15-20 days after all details (artwork, specs) are confirmed. Shipping time depends on the destination port and method. Our proximity to major ports like Shanghai and Ningbo ensures fast and efficient logistics. A detailed schedule will be provided with your quote.

A: Absolutely. Our professional design team can provide free basic layout assistance to ensure your artwork is print-ready. We will also perform a pre-press proofing to guarantee the final print quality meets your expectations.

A: Our Class 100K+ clean room, upgraded in 2024, significantly reduces dust and microbial contamination during manufacturing. This ensures superior product hygiene and safety, which is critical for food packaging and required by many international brands and certifications (like BRC).

A: We support secure payment methods including T/T (Bank Transfer) and L/C (Letter of Credit). For new customers, we typically require a 30% deposit with the balance paid before shipment. Terms can be discussed for established partners.

A: Yes, we provide free sample cups for evaluation. Customers only need to pay the courier cost (DHL, FedEx, etc.). This allows you to feel our product quality and print效果 firsthand before placing a large order.

A: Our products and manufacturing process are certified by internationally recognized bodies. Our key certifications include FSC (for sustainable paper sourcing), BRC (for food safety), and BSCI (for social responsibility). These ensure our products meet global market standards.

A: Yes. We offer a range of sustainable options. We use FSC-certified paper from responsibly managed forests. We also offer PLA lining, a bio-based and compostable material, as an alternative to traditional PE plastic lining for certain applications.